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What is Social Work?

A global profession, briefly explained

For anyone arriving at GASWT from outside the field — what social work is, what social workers do, and why an alliance like this one needs to exist.

In brief

What the profession covers, and where it comes from

Social work has an internationally recognized definition, jointly adopted by the two global bodies for the profession in 2014 and used by national associations and universities worldwide since. GASWT works from that same professional grounding — read the definition itself at ifsw.org.

A profession, not just a role

Social work is a trained, credentialed profession practiced in over a hundred countries — inside government agencies, hospitals, schools, courts and NGOs, and increasingly through digital channels. It sits alongside medicine, law and education as a formally recognized discipline with its own degrees, licensing bodies and code of ethics, not an informal label for anyone doing charitable or caring work.

What social workers actually do

Day to day, that ranges from direct casework with individuals and families — child welfare, mental health support, elder care, crisis intervention — to community-level work organizing resources and services, to macro-level work shaping the policy and systems that determine who gets access to what. Most social workers move between several of these levels over a career.

The values that hold the profession together

Across that range of settings, a common ethical core shows up everywhere: respecting a person's dignity and right to make their own decisions, working toward a fairer distribution of resources and power, and taking responsibility for the wellbeing of people who can't always advocate for themselves. Confidentiality and informed consent are treated as professional obligations, not courtesies.

Why GASWT sits at this particular intersection

Every one of those settings is being reshaped by technology — case-management software, predictive-risk algorithms, teletherapy, AI-assisted intake. Social work's professional standards for using that technology responsibly are still catching up to its adoption. That gap is the specific problem GASWT exists to work on.

Frequently asked

Questions people ask us

Is social work the same as "social services" or case work?+

Case work is one part of it. Social work also includes community organizing, policy advocacy, research and programme design — case work is the most visible layer, not the whole profession.

What qualifications does someone need to practice?+

This varies by country, but most jurisdictions require a recognized social work degree and registration with a national licensing or regulatory body before someone can practice using the title "social worker."

Is social work only about child protection?+

No — child protection is one specialization among many. Social workers also work in mental health, healthcare, elder care, disaster response, criminal justice, schools and international development.

How is technology actually changing the profession?+

Case-management platforms, teletherapy, AI-assisted intake and risk-scoring tools are already in use across many social-service systems. Some improve access and reduce administrative burden; others raise real concerns about bias, privacy and over-automating decisions that affect vulnerable people. GASWT's research and standards work focuses on that second half.

Do I need to be a social worker to get involved with GASWT?+

No. GASWT is built for social workers, researchers, technologists, students and policymakers alike — see Volunteer With GASWT and Global Network for ways to contribute.

Where can I learn more about the profession itself?+

The International Federation of Social Workers (ifsw.org) and International Association of Schools of Social Work (iassw-aiets.org) are the two global bodies for the profession and a good starting point for formal definitions, standards and education pathways.

What is Social Work? — GASWT